Returns & Exchanges

At The Saltworks, we want you to be completely satisfied with your purchase; if you are unhappy with your order, we offer a 30-day return policy for unused and unopened beauty products.

Return Process

• 1.
  Initiate Your Request

  Log into your account and visit the order history section to select the items you wish to return and receive a Return Authorization number.

• 2.
  Secure the Package

  Carefully pack the items in their original packaging, ensuring all seals are intact to qualify for a full refund or exchange.

• 3.
  Ship the Items

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned products, your refund will be processed back to your original payment method within 5-7 business days.